Frequently Asked Questions
How is ScriptRunner licensed?
There are flexible licensing options for different company sizes and industries. From the small Essential Edition for beginners up to Enterprise Packages. You can find more information about prices and licensing at: Licensing.
Do I have to be a PowerShell expert to use it?
ScriptRunner is based on PowerShell scripts, so ScriptRunner administrators should have basic PowerShell knowledge. However, our team will assist you from the beginning with included test scripts, support and assistance in developing and implementing scripts. We also offer a wide range of free content to expand your PowerShell knowledge.
Help desk and end user that use the ScriptRunner Portal do not require PowerShell knowledge.
What support do you offer and what is supported?
We offer full support via e-mail and phone right from the test phase. Our support does not only help you to use the software, but also assists you with questions about PowerShell scripts.
Find more details at support.scriptrunner.com
Which scripts can I use in ScriptRunner?
You can use your own PowerShell scripts or use the more than 2,000 free PowerShell scripts from our ActionPacks. These scripts are optimized for use with ScriptRunner and are ready-to-use for deletion and automation with just a few adjustments.
Find more details here: How scripts work in ScriptRunner
Where can I get help with script customizations and how do I get them to work?
If you need help with scripting or adjustments of the ActionPacks, we offer respective services.
Again, we will find the right package of pure scripting services, workshops or trainings together with you.
Contact us for more information about our Professional Services: ScriptRunner Contact