What customers and experts say about ScriptRunner:



Automation cycles with powershell and:

  • SR Bullet points ScriptRunner Corporate Suite with Paessler PRTG Monitoring Connector

"As a managed service provider, we operate complete infrastructures for our customers. With the integration into our monitoring environment, we automate complex control circuits. ScriptRunner® reduces the effort and increases the quality of our administration and support tasks."

Andreas Engmann, VINTIN Services GmbH, Business Development





Effective handling of support requests with automated and delegatable PowerShell scripting

  • SR Bullet points ScriptRunner Corporate Suite

With around 7,000 employees worldwide, our customer is one of the leading DSL and mobile service providers in Germany and inernationally. In case of technical problems, the company serves both internal and external customers, for example, if incidents have to be solved or if either users or mobile devices have to be created in the system.

Until now these processes were time-consuming for IT administration. For each request somewhat new scripts were being written and the 2nd or 3rd level support was contacted as only they had the necessary permissions for the execution of the scripts.

This resulted in long waiting times for the customer and additional time for helpdesk and IT administration. It was solved with scriptrunner since scripts can be written once and excuted automatically.

Since then the efficiency of IT administration was increased significantly. Our customer mentions time savings of up to 90%. Today the helpdesk employees are able to quickly support end users and immediately close requests.  Time-consuming e-mails or tickets are no longer required. There are fewer tickets and lower call volume to IT administration.

Ultimatly, this means higher customer satisfaction.

  • SR Bullet points Increased productivity of IT administration through less 1st level support
  • SR Bullet points Increased self-reliance in the helpdesk through automated processes
  • SR Bullet points Faster problem solving for internal customers without waiting time.



Centralised scripting for accelerated operations

  • SR Bullet points ScriptRunner Corporate Suite

With around 7,000 employees worldwide, our customer is one of the leading DSL and mobile service providers in Germany and inernationally. In case of technical problems, the company serves both internal and external customers, for example, if incidents have to be solved or if either users or mobile devices have to be created in the system.

Until now these processes were time-consuming for IT administration. For each request somewhat new scripts were being written and the 2nd or 3rd level support was contacted as only they had the necessary permissions for the execution of the scripts.

This resulted in long waiting times for the customer and additional time for helpdesk and IT administration. It was solved with scriptrunner since scripts can be written once and excuted automatically.

  • SR Bullet points Increased efficiency in migration scenarios by delegating partial tasks
  • SR Bullet points Transparency, traceability and audit security
  • SR Bullet points Improved service quality and positive perception of the IT team

 



Centralised scripting & secure delegation in Microsoft Exchange environment

  • SR Bullet points ScriptRunner Small Team Edition

Our customer holds 330,000 emplyees with a turnover of 50 billion EUR and is one of the largest companies in this segment worldwide. The customer's internal IT service provider uses ScriptRunner in the first configuration phase in Exchange environment. 

After implementation of a central script repository together with reporting of expired ScriptRunner actions, the strict distinction of rights to the execution of scripts and the authorisation to start policy-based actions allows our customers to delegate complex or standard tasks within the Exchange administration team.

  • SR Bullet points Increase of efficiency and higher reproducibility of Daily Tasks
  • SR Bullet points Transparency, traceability and audit security
  • SR Bullet points Significant improvemen of service quality
  • SR Bullet points ScriptRunner Small Team Edition

"Thanks to extensive functions, ScriptRunner® is the ideal solution for our business activities. Especially when performing recurring activities, combined with a simple and customizable user interface."

Harald Schneider, AddOn GmbH, System Administrator


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Professionals recommend ScriptRunner:


"ScriptRunner enables the proper organization of PowerShell scripts in businesses and makes them widely available and secure to use. Furthermore the combination with ISESteroids improves the efficiency of script development."

- Dr. Tobias Weltner, PowerShell MVP


"ScriptRunner makes the use of PowerShell much more enjoyable. ScriptRunner impresses with its versatility and easy to use delegation. If you work intensively with the shell, you should have a closer look on the platform.

IT-Administrator, September 2015


"The tool is designed by professionals for professionals: administrators who want to automate their systems with PowerShell, get a solution that makes the work with their scripts easier"

PC Magazin, March 2015


"A powerful solution for system professionals who want to automate their administration and support tasks in the network by using scripting techniques."

NT4Admins, June 2015


"System administrators who are already familiar with the administration and support of their systems with this modern scripts language and are now striving to systematically use the Powershell scripts for automating the systems, will find a powerful solution that offers them a lot of help."

LANline, Decembre 2014