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Replace
JAMS
with Scriptrunner
Purpose-built for Microsoft Ecosystems.
Native by design, not bolted on like our competitors.
For Enterprise IT Teams Running Microsoft‑centric Environments
Cut Ticket Volume, Standardize Scripts, And Stay Audit‑ready
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Why users prefer ScriptRunner?
Purpose‑built for PowerShell automation
Delivers native PowerShell execution, governance workflows, credential security, and lifecycle control—unlike schedulers where PowerShell is only one of many execution methods
No agents or complex scheduling concepts required
Uses existing remoting capabilities and a lightweight model instead of requiring SQL backends, agents, or job‑scheduler constructs
True self‑service for non‑technical teams
Provides user-friendly forms, dynamic validations, and guided task execution, enabling service desks and end users to run tasks safely
Centralized, secure credential management
Uses an enterprise-grade vault with zero-exposure principles, offering stronger security than basic “execute as” credentials stored in databases
Faster time‑to‑value with lower operational overhead
Immediate productivity without learning scheduling frameworks, managing agents, or maintaining SQL infrastructure
Why consider ScriptRunner as a
replacement for
JAMS
SR vs. JAMS - Platform
Overview
Operational Risk
Time-to-Value
Target Persona Fit
Scaling & HA
ScriptRunner
Enterprise-grade automation and orchestration platform with policy-driven governance, scalability, and audit readiness for operational excellence
Scripts run in controlled environments with policies and approvals, reducing the chance that “one bad script” destabilizes the platform
Admins get usable, governed automation quickly through templates and connectors, without having to build an app framework first
Aligns with IT ops realities: tickets, change windows, compliance audits, onboarding/offboarding, and cross‑team execution
Marketed explicitly for HA and horizontal scaling as a central automation and orchestration platform across the enterprise
JAMS
Built primarily for enterprise batch scheduling and cross‑platform job orchestration, limiting suitability for organizations needing dedicated PowerShell‑centric operational automation
Relies on agents, SQL Server backends, and scheduler‑specific constructs, increasing infrastructure overhead and operational complexity for distributed environments
Requires backend setup, agent deployment, and learning scheduling concepts before achieving productivity, slowing adoption for operational teams
Optimized for teams managing batch workloads, not IT operations needing governed PowerShell automation, delegation, or self‑service capabilities
Scaling depends on agent proliferation and SQL infrastructure; reliability tied to enterprise scheduling architectures rather than lightweight operational needs
SR vs. JAMS - Automation Model
Agentic Automation
Workflows
Task Automation
Scheduling
Automation Area
ScriptRunner
Delivers agentic automation with built-in governance, enabling secure, policy-driven orchestration across Microsoft ecosystems. It’s AI-powered, scalable, and compliance-ready
Automates and orchestrates complete workflows (webhook, event-driven, interactive, scheduled) with built-in governance, delegation, and compliance
Delivers secure, policy-driven task automation with intelligent workflows, enabling centralized orchestration, central script repository, compliance, and delegated execution
Offers enterprise-grade scheduling (controlled and delayed) enabling secure, policy-driven execution with centralized orchestration, compliance, and audit-ready workflows
Enables secure, governed automation across all major IT environments, including Public Cloud (Azure, Microsoft 365), Private Cloud, Hybrid Cloud, Data Centers, and Infrastructure
JAMS
Relies on static, agent‑based execution without autonomous decisioning, limiting flexibility and preventing modern, adaptive, policy‑driven automation
Workflows center on batch orchestration and job dependencies, lacking dynamic, context‑aware automation suitable for operational tasks or Microsoft-focused environments
Task execution is tied to scheduler constructs and agents, reducing agility for ad‑hoc operational tasks or governed PowerShell automation scenarios
Optimized for time‑based and event‑driven batch processing, not interactive or operational automation requiring on‑demand actions, governance, or secure delegation
Designed for enterprise workload automation and cross‑platform batch jobs, not operational IT automation requiring governance, credentials, or self‑service
SR vs. JAMS - Enterprise Governance & Business Enablement
Compliance & Audit Readiness
Safe Delegation & Self-Service
Scalability & Reliability
Version Control & Policy Enforcement
Business Outcomes & ROI
ScriptRunner
Built-in credential vaults, RBAC, and audit-ready logs ensure regulatory compliance without manual effort
Secure portals and forms empower non-technical users while maintaining governance and control
Multi-node execution and SLA-backed performance deliver consistent automation at enterprise scale
Centralized versioning and policy-driven workflows prevent privilege sprawl and unauthorized changes
Accelerates time-to-value with prebuilt templates, reducing risk and lowering TCO for measurable ROI
JAMS
Lacks centralized governance for script execution, with limited audit trails and fragmented controls that hinder compliance in regulated environments
Provides only operator‑level job submission, offering no secure delegation layer or guided self‑service for non‑technical users
Scaling depends on agent growth and SQL infrastructure, creating reliability bottlenecks and operational overhead for distributed environments
Relies on manual versioning and lacks unified execution policies, making consistent enforcement and controlled change management difficult
High infrastructure demands and complex operations increase long‑term costs, reducing ROI for organizations needing streamlined operational automation
SR vs. JAMS - Delegation, security & compliance
Delegation Model
Self‑Service UX
Approvals & Change
Audit & Compliance Stance
Security
ScriptRunner
Opinionated, policy‑driven delegation out of the box: who can run what, where, and with which parameters is a first‑class concept
Non‑admins use a ready‑made Delegate portal; admins publish safe actions and ScriptRunner generates the UI
Integrated approval workflows and change tracking make it straightforward to align with ITIL and audit demands
Designed to be professional in front of auditors: central logs, reports, and clear role/rights separation
Built-in credential vaults, RBAC, approval workflows, audit-ready logs, and safe delegation portals for non-technical users
JAMS
Designed for operator‑level job submission, offering no governed delegation model for service desks or non‑technical users
Lacks guided interfaces or dynamic forms, limiting safe execution of operational tasks by users outside automation engineering teams
Provides no built‑in approval workflows or policy‑driven change controls for sensitive operational automations
Audit trails focus on scheduled jobs, not fine‑grained operational actions, reducing compliance readiness in regulated environments
Relies on static database‑stored credentials and agent execution, limiting secure credential handling and zero‑exposure operational models
SR vs. JAMS - Integrations, extensibility & support
Integration Stack
ITSM & Monitoring
Extensibility Model
Operational Complexity
Support & Safety Net
ScriptRunner
Native Microsoft ecosystem integration, ITSM connectors, IdM integrations, and enterprise-grade support with SLAs
Comes with patterns and connectors for ServiceNow, Jira, Matrix42, PRTG, Icinga, SCOM and more
Extend by adding new PowerShell actions into a governed framework - The platform enforces consistency
Designed to reduce day‑2 complexity: central monitoring of runs, standardized delegation, and reporting as table stakes
Enterprise‑grade support, guidance, and patterns tailored to IT operations teams, not just developers, plus SLA‑backed help and onboarding
JAMS
Focused on batch‑oriented integrations and legacy connectors, limiting depth and adaptability for modern Microsoft‑centric or cloud‑native operational automations
Integrations emphasize job notifications rather than deep alignment with ITSM processes, observability platforms, or operational incident‑response automation
Extensibility depends on scheduler constructs, agents, and scripting, restricting agility for dynamic, policy‑driven automations used in everyday IT operations
Integrations require managing agents, SQL infrastructure, and multiple configuration layers, increasing operational overhead and slowing adoption across teams
Support centers on batch orchestration expertise; limited guidance for operational automation, PowerShell governance, or secure delegation scenarios
