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Zero-Ticket Automation
From Reactive Support to Autonomous Operations
Without ScriptRunner
What consumes valuable IT time during incident handling?
Repetitive issues like lockouts, service restarts, and disk space alerts require manual remediation, draining IT resources.
Why is triage slow and unreliable?
Alert storms from Azure Monitor and Sentinel overwhelm teams, causing delays and missed SLAs.
What governance risks exist in manual remediation?
Ad-hoc scripts lack audit trails, version control, and policy enforcement, increasing compliance risk.
How does manual effort affect SLA compliance?
Without automation, MTTR remains high, and SLA breaches become frequent due to slow response times.
What is the impact on service reliability?
Teams are overwhelmed, burnout increases, and automation efforts fail to scale, reducing overall reliability.
Outcomes with ScriptRunner
How does ScriptRunner reduce incident resolution time?
Closed-loop remediation cuts MTTR from hours to minutes using policy-controlled self-healing actions.
What integrations support proactive automation?
ScriptRunner integrates with Microsoft Sentinel, Intune, Azure Monitor, and many more to trigger automated responses.
How is governance enforced in automation?
Every action is auditable, with delegated execution and secure credential management ensuring compliance.
What’s the impact on SLA performance?
SLA compliance improves significantly due to faster, automated remediation and reduced manual workload.
How does ScriptRunner enable autonomous operations?
IT teams shift from reactive support to proactive automation, freeing up resources and boosting reliability.
Watch our videos and learn more
See how ScriptRunner transforms Microsoft automation into a secure, scalable, and business-driven platform.