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Replace
Jenkins
with Scriptrunner
Purpose-built for Microsoft Ecosystems.
Native by design, not bolted on like our competitors.
For Enterprise IT Teams Running Microsoft‑centric Environments
Cut Ticket Volume, Standardize Scripts, And Stay Audit‑ready
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Why users prefer ScriptRunner?
Purpose‑built for IT operations – not just CI/CD
Purpose-built for IT operations with a PowerShell-centric design, delivering secure, delegated administration for service desk and end‑users instead of repurposed CI/CD build tooling
Enterprise‑grade security and governance by design
Integrated enterprise credential vaulting, granular role-based access control and audit trails deliver governance for privileged tasks without external vault plugins or exposed environment variables
True self‑service for service desk and business users
Rich form builders turn PowerShell scripts into guided self-service for service desk and business users, enabling safe execution without scripting knowledge or complex pipeline configuration
Lower operational burden – focus on automation, not infrastructure
Managed platform eliminates Java runtimes, agent sprawl, plugin maintenance and security patching, reducing operational effort compared with self-hosted automation servers that often consume full-time engineers
Predictable total cost of ownership
Transparent, PowerShell-focused licensing avoids hidden infrastructure, expertise and maintenance costs, delivering predictable total cost of ownership versus “free” tooling that demands significant ongoing operational investment
Why consider ScriptRunner as a
replacement for
Jenkins
SR vs. Jenkins - Platform
Overview
Operational Risk
Time-to-Value
Target Persona Fit
Scaling & HA
ScriptRunner
Enterprise-grade automation and orchestration platform with policy-driven governance, scalability, and audit readiness for operational excellence
Scripts run in controlled environments with policies and approvals, reducing the chance that “one bad script” destabilizes the platform
Admins get usable, governed automation quickly through templates and connectors, without having to build an app framework first
Aligns with IT ops realities: tickets, change windows, compliance audits, onboarding/offboarding, and cross‑team execution
Marketed explicitly for HA and horizontal scaling as a central automation and orchestration platform across the enterprise
Jenkins
A CI/CD server built for developers, not IT operations. Everything beyond pipelines requires plugins, scripting, and custom development, creating a poor fit for operational automation needs
Relying on plugins, environment‑variable credentials, job templates, and developer‑centric interfaces introduces avoidable security gaps, governance challenges, and maintenance risk not suited for operational task execution
Achieving usable automation requires building form logic, validations, approvals, and UX from scratch—slowing adoption and demanding ongoing engineering work that delays meaningful value
Designed for software engineers running build pipelines, not service desk teams or IT operations staff who need intuitive, governed task execution rather than developer‑oriented CI/CD concepts
Designed for software engineers running build pipelines, not service desk teams or IT operations staff who need intuitive, governed task execution rather than developer‑oriented CI/CD concepts
SR vs. Jenkins - Automation Model
Agentic Automation
Workflows
Task Automation
Scheduling
Automation Area
ScriptRunner
Delivers agentic automation with built-in governance, enabling secure, policy-driven orchestration across Microsoft ecosystems. It’s AI-powered, scalable, and compliance-ready
Automates and orchestrates complete workflows (webhook, event-driven, interactive, scheduled) with built-in governance, delegation, and compliance
Delivers secure, policy-driven task automation with intelligent workflows, enabling centralized orchestration, central script repository, compliance, and delegated execution
Offers enterprise-grade scheduling (controlled and delayed) enabling secure, policy-driven execution with centralized orchestration, compliance, and audit-ready workflows
Enables secure, governed automation across all major IT environments, including Public Cloud (Azure, Microsoft 365), Private Cloud, Hybrid Cloud, Data Centers, and Infrastructure
Jenkins
Built for scripted CI/CD pipelines, not autonomous operational decision‑making. Automation requires manual pipeline logic, plugins, and scripting, offering no policy‑driven execution or native operational intelligence
Workflows depend on developer‑centric jobs, pipeline stages, and plugin chains—not governed operational workflows. Everything beyond code delivery must be engineered manually, increasing complexity and maintenance
PowerShell tasks run through plugins writing scripts to temp files with environment‑variable credentials—far from a secure, native, repeatable approach for everyday IT operational tasks
Scheduling is tied to CI/CD jobs and cron‑style triggers rather than governed operational scheduling, making it unsuitable for routine, service‑desk‑driven, on‑demand administrative automation
Designed for software builds and deployments, not IT operations. PowerShell is incidental, and extending into operational automation requires plugins, custom logic, and significant engineering overhead
SR vs. Jenkins - Enterprise Governance & Business Enablement
Compliance & Audit Readiness
Safe Delegation & Self-Service
Scalability & Reliability
Version Control & Policy Enforcement
Business Outcomes & ROI
ScriptRunner
Built-in credential vaults, RBAC, and audit-ready logs ensure regulatory compliance without manual effort
Secure portals and forms empower non-technical users while maintaining governance and control
Multi-node execution and SLA-backed performance deliver consistent automation at enterprise scale
Centralized versioning and policy-driven workflows prevent privilege sprawl and unauthorized changes
Accelerates time-to-value with prebuilt templates, reducing risk and lowering TCO for measurable ROI
Jenkins
A plugin‑driven CI/CD server with environment‑variable credential handling, temp‑file script execution, and no native audit or governance model creates significant compliance gaps for IT operations workflows
Developer‑centric interfaces like “Build Now” and raw console output make delegation unsafe for non‑technical staff, lacking forms, validations, approvals, and guardrails required for operational self‑service
Scaling depends on plugins, agents, and fragile customizations, increasing operational overhead and risk. The architecture is tuned for CI/CD pipelines, not resilient enterprise operations automation
Job templates and ad‑hoc pipeline scripts offer no centralized policy enforcement or controlled change process, making operational consistency and governance nearly impossible without extensive engineering effort
A “free” CI/CD server becomes costly when two full‑time engineers manage plugins, agents, and security patches—delivering limited ROI for operations teams needing governed automation
SR vs. Jenkins - Delegation, security & compliance
Delegation Model
Self‑Service UX
Approvals & Change
Audit & Compliance Stance
Security
ScriptRunner
Opinionated, policy‑driven delegation out of the box: who can run what, where, and with which parameters is a first‑class concept
Non‑admins use a ready‑made Delegate portal; admins publish safe actions and ScriptRunner generates the UI
Integrated approval workflows and change tracking make it straightforward to align with ITIL and audit demands
Designed to be professional in front of auditors: central logs, reports, and clear role/rights separation
Built-in credential vaults, RBAC, approval workflows, audit-ready logs, and safe delegation portals for non-technical users
Jenkins
A developer‑centric CI/CD server with plugin‑based script execution offers no governed delegation model, making it unsuitable for handing operational tasks safely to service‑desk or business teams
Interfaces like “Build Now” and raw console logs confuse non‑technical users; turning pipelines into safe self‑service actions requires heavy custom development and ongoing engineering overhead
Lacking built‑in approvals, parameter validation, and controlled change processes, operational teams must fabricate governance manually through plugins and scripts—creating inconsistent, high‑risk automation pathways
Environment‑variable credentials, temp‑file script execution, and no native audit trails introduce governance blind spots and elevate compliance risk for operational automation scenarios
Credential binding through environment variables and plugin‑based PowerShell invocation lacks enterprise‑grade protection, raising security concerns around privileged access and operational task execution
SR vs. Jenkins - Integrations, extensibility & support
Integration Stack
ITSM & Monitoring
Extensibility Model
Operational Complexity
Support & Safety Net
ScriptRunner
Native Microsoft ecosystem integration, ITSM connectors, IdM integrations, and enterprise-grade support with SLAs
Comes with patterns and connectors for ServiceNow, Jira, Matrix42, PRTG, Icinga, SCOM and more
Extend by adding new PowerShell actions into a governed framework - The platform enforces consistency
Designed to reduce day‑2 complexity: central monitoring of runs, standardized delegation, and reporting as table stakes
Enterprise‑grade support, guidance, and patterns tailored to IT operations teams, not just developers, plus SLA‑backed help and onboarding
Jenkins
A CI/CD tool extended through countless plugins rather than a unified automation framework—creating fragmentation, inconsistent behavior, and heavy upkeep whenever operational integrations or PowerShell steps are needed
Lacking native ITSM or monitoring integrations, operational teams must engineer pipeline hacks and plugins—an approach built for code delivery, not governed IT operations or service‑desk workflows
Extensibility relies on custom scripting, plugin chains, and developer knowledge. Building forms, parameters, validations, or governance layers requires manual development rather than supported operational automation tooling
Managing agents, plugins, dependencies, and security patches demands significant engineering effort—turning simple operational automation into a fragile, high‑maintenance CI/CD infrastructure burden
Even with commercial add‑ons, support focuses on CI/CD issues, not operational automation needs. Core limitations—plugins, credential handling, pipeline complexity—remain unchanged, increasing operational risk
