Contract data processing
We have concluded a contract with Google for processing order data and fully implement the strict requirements of the German data protection authorities for the use of Google Analytics.
Google Analytics’ demographic features
This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can disable this feature at any time from your Google Account ad preferences or prevent Google Analytics from collecting your information as described in the “Opt-out of data collection” section.
As an AdWords customer, we also use Google Conversion Tracking, an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Adwords installs a cookie on your computer (“conversion cookie”) if you have accessed our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit certain pages of ours and the cookie has not expired, we and Google may recognize that someone clicked on the ad and was redirected to our page. Each AdWords customer receives a different cookie. Cookies can therefore not be traced through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in the tracking process, you can also reject the installation of the cookie required for this – for example by using a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the “googleadservices.com” domain.
Our Social Media Pages
Data Processing via Social Media Platforms
We maintain publicly accessible profiles on social platforms. The social platforms we use in detail can be found below.
Social platforms such as Facebook, Twitter etc. can usually analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media sites triggers numerous processing processes relevant to data protection. In detail:
If you are logged into your social media account and visit our social media page, the operator of the social media platform can assign this visit to your user account. Under certain circumstances, however, your personal data may also be collected if you are not logged in or do not have an account with the respective social media platform. In this case, this data collection takes place, for example, via cookies that are stored on your terminal device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media platforms can create user profiles in which your preferences and interests are stored. In this way, interest-related advertising within and outside the respective social media page can be displayed to you. If you have an account with the respective social media platform, interest-related advertising can be displayed on all devices on which you are or were logged in.
Our social media sites are designed to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. The analysis processes initiated by the social media platforms may be based on different legal bases, which must be stated by the operators of the social media platforms (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).
Data Controller and Assertion of Rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing processes triggered during this visit. You can assert your rights (information, correction, deletion, restriction of processing, data transferability and complaint) both against us and against the operator of the respective social media platform (e.g. against Facebook).
Please note that despite our joint responsibility with the social media platform operators, we do not have full influence on the data processing procedures of the social media platforms. Our options are largely based on the corporate policy of the respective provider.
The data collected directly by us via the social media page will be deleted from our systems as soon as the purpose for storing it no longer applies, you request deletion, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the social media platforms for their own purposes. For details, please contact the operators of the social media platforms directly (e.g. in their privacy policies, see below).
Individual Social Media Platforms
We have a profile on Facebook. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified according to the EU-US Privacy Shield.
Optional text if you have completed the “Page Controller Addendum” with Facebook:
We have reached an agreement with Facebook on a joint responsibility for the processing of data (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook fan page. You can view this agreement at the following link:
You can adjust your advertising settings independently in your user account. Click on the following link and log in:
We use the short message service Twitter. The provider is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Twitter is certified according to the EU-US Privacy Shield.
You can adjust your Twitter privacy settings independently in your user account. To do this, click on the following link and log in:
We have a profile at LinkedIn. Provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn is certified under the EU-US Privacy Shield. LinkedIn uses advertising cookies.
If you would like to disable LinkedIn advertising cookies, please use the following link:
Our website uses YouTube, a social plug-in of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”), to embed contents of the social media platform YouTube on pages of our website. For this purpose, data is transferred to a Google server in the USA and stored there. If you have a user account and are registered with Google, Google can assign the visit to your user account. Google stores this data as user profiles and uses it for advertising, market research and/or the design of its websites to meet requirements. Such an analysis is carried out in particular (also for users who are not logged in) to present needs-based advertising and to inform other users of the social media platform about your activities on our website. You have the right to reject to the creation of these user profiles. Please contact Google directly for this purpose.
We use YouTube to be able to display and offer you content and functions of the social media platform YouTube on our website and thereby to improve our website and the user experience and make it more interesting. This is necessary to pursue our legitimate interests in the processing of personal data by a third party. The legal basis is Art. 6 (1) sentence 1 (f) GDPR.
If you want to prevent the transmission of data, you will not be able to use these functions of YouTube. Irrespective of this, we recommend that you regularly log out of your local user account after using a social platform, in particular before activating integrated content, as this prevents your profile from being assigned by the respective provider.
Google has signed and certified the Privacy Shield Agreement between the European Union and the United States. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. For more information, please refer to the link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Information about the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Further information on data protection and the use of data by Google can be found on the following Google website: http://www.google.de/intl/de/policies/privacy
Conversion measurement with the visitor tracking pixel from Facebook
With your consent, we use the “visitor tracking pixel”, from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), within our website. It allows us to track the actions of users who have seen or clicked on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, and we inform you of this to the extent of our knowledge. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy www.facebook.com/about/privacy/. You can allow Facebook and its partners to connect to ads both within and outside of Facebook. A cookie may also be installed in your computer for these purposes.
This consent may only be given by users older than 13 years of age. If you are younger, we ask your guardians for advice.
Click here, to disable the Facebook pixel. The deactivation applies only to this device and this browser.
Communication via Facebook Messenger
This feature uses the Facebook Messenger, from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), as an additional communication medium. The data and contents of the communication are processed via servers in the USA. Facebook also evaluates the metadata of the communication for advertising purposes, but not the content of the messages.
Conversion measurement with the visitor tracking pixel from Twitter
On our pages, functions of the Twitter service are integrated. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
The “Twitter pixel” placed on our pages enables us to track the actions of users, in particular after they have seen or clicked on a Twitter ad. This process is used to evaluate the effectiveness of Twitter ads for statistical and market research purposes and may help optimize future advertising efforts.
You can change your privacy and Twitter consent settings in your account settings at: https://twitter.com/account/settings
Conversion measurement with the visitor tracking pixel from LinkedIn
Our website uses the LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”) visitor action pixel to measure conversion.
This allows us to track the behavior of site visitors after they have been redirected to the provider’s website by clicking on a LinkedIn ad. This allows us to evaluate the effectiveness of LinkedIn advertisements for statistical and market research purposes and to optimize future advertising measures.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes in accordance with the LinkedIn data protection guideline (https://www.linkedin.com/legal/privacy-policy). This allows LinkedIn to enable advertisements to be placed on LinkedIn pages and outside LinkedIn. This use of data cannot be influenced by us as the site operator.
You can deactivate the remarketing function in the account settings at https://www.linkedin.com/psettings/advertising . You must be logged in to LinkedIn to do this.
If you do not have a LinkedIn account, you can disable LinkedIn’s usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
Conversion measurement with the visitor tracking pixel from Reddit
Our website uses the Reddit, Reddit Inc. 520 Third Street, Suite 305, San Francisco, CA 94107, USA (“Reddit”) visitor action pixel to measure conversion.
This allows us to track the behavior of site visitors after they have been redirected to the provider’s website by clicking on a Reddit ad. This allows the effectiveness of Reddit advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The collected data is anonymous for us as operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Reddit so that a connection to the respective user profile is possible and Reddit can use the data for its own advertising purposes in accordance with the Reddit data protection guideline (https://www.reddit.com/help/privacypolicy/). This allows Reddit to enable advertisements to be placed on Reddit pages and outside Reddit. This use of data cannot be influenced by us as the site operator.
You can deactivate the remarketing function in the account settings at https://www.reddit.com/personalization/ . You must be registered with Reddit to do this.
Conversion measurement with Bing Universal Event Tracking
Our website uses Bing Universal Event Tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”) for conversion measurement.
This allows us to track the behavior of site visitors after they have been directed to the provider’s Web site by clicking on a Bing ad. This allows the effectiveness of Bing advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Microsoft so that a connection to the respective user profile is possible and Microsoft can use the data for its own advertising purposes in accordance with the Microsoft data protection guideline (https://privacy.microsoft.com/de-de/privacystatement). This use of the data cannot be influenced by us as the site operator.
In addition, Microsoft may use cross-device tracking to track your usage patterns across multiple electronic devices, enabling Microsoft to display personalized advertisements on Microsoft Web sites and apps. You can disable this behavior at http://choice.microsoft.com/de-de/opt-out
You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website.
The ScriptRunner website uses Hotjar, an analysis software from Hotjar Ltd. “(“Hotjar“) (3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar the usage behavior (e.g. clicks, mouse movements, scroll heights) on our website can be measured and evaluated. The information generated by the “tracking code” and “cookie” about your visit to our website is transmitted to and stored on Hotjar servers in Ireland. The tracking code collects the following information:
• IP address of your device (collected and stored in anonymous form)
• your e-mail address, including first and last name, if you have made it available to us via our website
• Screen size of your device
• Device type and browser information
• Your location (country)
• Geographical position (only the country)
• The preferred language to display on our website
• Date and time when the website was accessed
We use HubSpot for our online marketing activities. This is an integrated software solution with which we cover various aspects of our online marketing.
These include, among other things:
• Email marketing (newsletters and automated mailings, e.g. for the provision of downloads)
• Social media publishing & reporting
• Reporting (e.g. traffic sources, accesses, etc….)
• Contact management (e.g. user segmentation & CRM)
• Landing pages and contact forms
Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, phone: +353 1 5187500.
HubSpot is certified under the terms of the EU-U.S. Privacy Shield Framework and is subject to the TRUSTe’s Privacy Seal and the U.S.-Swiss Safe Harbor Framework.
• More information about the data protection regulations of HubSpot ”
• More information from HubSpot regarding the EU data protection regulations ”
• More information about the cookies used by HubSpot can be found here & here ”
If, as a general policy, you do not want Hubspot to record your data, you can prevent cookies from being saved at any time by changing your browser settings accordingly.
Registration and participation in webinars
A webinar is comparable to a face-to-face seminar and takes place via the Internet with the help of computers and software. You can participate in a webinar if you have previously registered via our website or those of GoToWebinar.
The following data is requested: title (optional), first name, surname, company name, street, house number, postcode, city, email address, telephone number (optional).
Statistical data is transmitted during and after the webinar. If you attend a webinar, ask or answer a question during the webinar, we will receive, in addition to your registration data, information about the duration of participation, interest in the webinar, the question asked, or answer given, for further customer support or the expansion of the user experience. An encrypted connection will be established between you and the webinar organizer. The sound or image information transmitted during this session will be recorded by us. By clicking on “Join” you also confirm that you will not make a recording or take screenshots of this session. You can end the session at any time by simply closing the browser window or closing the program or app. When your contact person ends the session, your session participation is also automatically ended. In all other respects, our notes on data protection apply.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to advertising mails
We herewith object to the use of contact data published as part of the obligatory Legal Notice to send unsolicited advertising and information material. We expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.
The responsible entity within the meaning of Section 3 (7) of the German Federal Data Protection Act (“BDSG”) and service provider within the meaning of Section 13 of the German Telemedia Act (“TMG”) is:
ScriptRunner Software GmbH
You can find further details about the responsible body in our Legal Notice.
Data protection officer
You can contact our data protection officer at the following address:
Telephone: +49 7152 569581-0
Right to information, deletion, blocking
You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data at any time. Please feel free to contact us at any time if you have any further questions regarding personal data:
Dr. Jörg Kümmerlen
Datenschutzbeauftragter der AppSphere AG
T: +49 7152 35751-0
ScriptRunner Software GmbH
T: +49 7243 34887-0
F: +49 7243 34887-99