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Manage file services

Permissions are a permanent task in the IT department

Changing permissions on directories or files is a permanent task, e.g. as part of onboarding or by changing departments. However, these are tasks that can be completed more quickly by the service desk or the specialist department. Unfortunately, security requirements stand in your way.

If the Service Desk or the specialist departments themselves could adjust the authorizations, you would be helped a lot. Optimally, this should be done without administrative rights and only for directories that fall under their responsibility – comprehensible and transparent.

MVP Adam Bertram shows the graphical visualization in ScriptRunner


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Your requirements

You want the service desk or a department representative to manage permissions on directories, file and printer sharing, and files. No administrative rights to the storage systems and resources should be required.

  • Change permissions on directories, files, file and printer sharing
  • Secure delegation of this task to the service desk or representatives of the department
  • Exclusively for assigned directories and file and printer sharing
  • No administrative rights to storage systems and resources required

Our solution

ScriptRunner allows the secure delegation of tasks with PowerShell scripts. The execution of the scripts is controlled by guidelines. Customizable scripts for managing permissions on directories, files, and file and printer sharing are available in the Action Packs for File & Storage Management – or you can use the PowerShell libraries for your storage system, whether NetApp, Dell EMC, or others. Additional functions for selecting users, groups and rights provide for a comfortable application.

  • Scripts from our Action Packs and with PowerShell libraries from the manufacturers
  • Convenient selection of users, groups, rights
  • Display and change user properties, group memberships and rights
  • Secure delegation to the service desk or department

The benefit to you

You can now securely delegate daily changes to user rights to authorized third parties. The tasks are completed faster and more efficiently. You are relieved of routine tasks. You achieve a high level of security in controlling access to files through improved timeliness and fewer errors.

  • Permissions are kept up to date in the service desk or departments
  • Faster response times with full compliance with security requirements
  • Convenient use due to simple selection options
  • High security standard due to the separation of rights and guidelines for delegation