You want to have users, groups, roles, and settings and options in Azure AD and Microsoft 365 Online Services managed by the service desk or department representative. You want to implement automation for Office without administrative roles in Azure AD and Microsoft 365 being required for the help desk and departments.
- Manage Azure AD for users, groups, roles, rights, etc.
- Manage Exchange Online for mailboxes, distribution lists, out-of-office and much more
- Manage SharePoint Online and Skype4Business Online
- Secure delegation of these tasks to the service desk or representatives of the department
- Only for assigned subareas
- No administrative rights to the services required