Practical Example – Exchange, O365
You know from personal experience that absence cannot always be planned. Unplanned business trips, illness or other events happen again and again. Or colleagues are on vacation and have forgotten to activate their Out of Office Assistant in Outlook. The demands of customers, colleagues and others on e-mails are increasing. Even if an employee leaves the company, a suitable message to his or her communication partners would certainly make sense.
What if you, or better still, colleagues of the employee in question or the service desk could activate the Out of Office Assistant on their behalf? This can be done using flexibly adjustable texts or templates, but of course without the need for access to their personal mailbox.
You want absences to be activated by department representatives or the service desk. You also want to provide texts and templates for the messages as a selection. You have the following requirements:
ScriptRunner allows you to run scripts directly in the Exchange PowerShell. A customizable script and templates for enabling and disabling the Out of Office Assistant are included in our Action Pack for Exchange. Additional functions for selecting the mailbox and notification texts ensure convenient use. You use delegation guidelines to control who can activate and set the Out of Office Assistant on someone’s behalf.
Absences and automatic notifications can now also be carried out by authorized persons, such as deputies or the service desk, if the employee in question has an unplanned absence. The data protection for the personal mailbox is fully preserved.
Want to learn how “Set-MailboxAutoReplyConfiguration” can help you manage absence messages in Exchange 2019 and Exchange Online?
In this article for IT Administrator, Heiko Brenn, product expert and Head of International Business at ScriptRunner, explains step by step how this works.
Article – Manage Exchange with PowerShell: Absence Management